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Joint CommissionThe Joint Commission

UPMC Chautauqua is accredited by The Joint Commission.  The Joint Commission seeks to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.

An individual who has concerns about patient care or safety at UPMC Chautauqua is encouraged to contact the hospital’s Department Manager or UPMC Chautauqua Patient Representative at 716-664-8271. If the concerns cannot be resolved through UPMC Chautauqua, the individual may contact the Joint Commission:


Office of Quality Monitoring

The Joint Commission
Office of Quality and Patient Safety
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint,
You may contact the Joint Commission
Toll free U.S. telephone number
8:30 to 5 p.m., Central Time, weekdays