Congratulations Daniel Erlandson
April 2011 HCAHPS Employee of the Month
Daniel Erlandson, Emergency Department R.N., earned the high honor of being named our April HCAHPS/Employee of the Month for being very supportive of our patients and keeping their family members informed as to what to expect.
As demonstrated by HCAHPS qualities under the category of "Patient Communication", Dan went out of his way to keep not only our patient comfortable, but the family members informed of delays and demonstrated excellent skills as a patient advocate.
"Dan took great care of the patient’s family despite a very busy evening," stated a staff nurse who observed Dan’s extra special attention to the patient and family. "He was available to answer questions and kept the patient’s family informed of any changes. He really demonstrated excellent skills as a patient advocate."
"Dan is always kind and supportive of our patients," says Emelia Lindquist, R.N. BSN, Emergency Department Nurse Manager. "He expresses care and concern and is an outstanding example of excellence in nursing." Thank you, Dan, for your excellent care of our patients and their family members too!