Janice Swanson, May HCAHPS Employee of the Month
As with any organization, we are only as good as the individuals delivering the service. This month, we extend congratulations to a first-rate employee who deserves our recognition as May’s HCAHPS Employee of Month, Janice Swanson, Food Service Aide.
Christine Reynolds, Director of Hospitality Services shares, “Janice is a great worker. She is dependable, works hard, and is willing to do whatever it takes to deliver great service. She takes her job serving our patients to heart and excels in her position.”
Nominations made on her behalf say Janice assisted a patient whose vision was impaired, to explain the food items on the patient tray and where the food was placed. “We were so moved to see that Janice took the extra steps to assist our patient.”
“Janice is a very positive and upbeat employee,” Christine adds. “She cares about her co-workers and getting the job done. She is truly a valued member of our team.”
Hospital food service plays an important role in patient care and we are delighted to recognize Janice for delivering the extra special touch that means so much to our patients!