Congratulations Amy Calarco
August 2011 HCAHPS/Employee of the Month
A valued employee for 28 years, Amy Calarco, Medical Laboratory Technologist, was recognized as our August HCAHPS Employee of the Month for her dedication and ability to consistently perform at a demonstrated high level.
Coworkers commented that Amy’s work ethic provides outstanding patient care and she spends the extra time to ask additional questions that result in an accurate diagnosis for our patients. She is really responsive to our patients’ needs as reflected in our HCAHPS award qualifiers. “Amy always ensures timely and thorough communications,” said Jon Sundholm, Clinical Lab Manager. “In fact, Amy recently affected improved patient care and a favorable patient outcome due to her provision of value added service. She frequently seeks out ways to add value to her job.”
Staff say Amy is right there to help until the situation is resolved. “She works hard to make sure coworkers understand their job and she spends extra time making sure everything is completed and correct,” coworkers say. “She demonstrates excellent clinical skills, a strong work ethic, and is one of the most patient-centered staff we have the pleasure to work alongside.” Thank you, Amy for always being tops at WCA!