Joint CommissionThe Joint Commission

WCA Hospital is accredited by The Joint Commission. The Joint Commission seeks to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.

An individual who has concerns about patient care or safety at WCA Hospital is encouraged to contact the hospital’s Department Manager or WCA Hospital Patient Representative, (716) 664-8271.  If the concerns cannot be resolved through WCA Hospital, the individual may contact The Joint Commission:

E-Mail:
 complaint@jointcommission.org

Fax: 
Office of Quality Monitoring
(630) 792-5636

Mail: 
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL  60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays. (800) 994-6610