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Patients and Families

Whether you are a patient or visitor to our hospital, our staff and volunteers strive to make your patient experience pleasant and comfortable.  We want our patients to be able to rest and heal in an environment that has been designed especially for them. 

If you have any questions about your stay at UPMC Chautauqua, do not hesitate to contact our Patient Representative at 716-664-8271 or speak with your Nurse Manager.  Your health and comfort is our responsibility and we are determined to make your stay a satisfying patient experience.

Smoking Policy

Effective in May of 2009, UPMC Chautauqua expanded its tobacco-free policy to include all hospital campuses both indoors and outdoors and service locations owned and operated by UPMC Chautauqua, comprising of all grounds and parking lots as well as vehicles parked in hospital lots. The policy applies to all hospital employees, patients, visitors, students, interns, volunteers, and all other guests.

UPMC Chautauqua is a recognized healthcare leader whose policies and education are focused on wellness and prevention.  The expansion of our tobacco-free policy supports and advances our mission to improve the health and well being of the people we serve.