Congratulations Stephanie Gross
October 2011 HCAHPS Employee of the Month
Stephanie Gross, PACU R.N., was selected as our October HCAHPS Employee of the Month when she was observed by a coworker demonstrating exceptional and compassionate customer service to a patient who was having a difficult moment.
“Stephanie has taught us to always listen to our patient and treat our them with the utmost courtesy and respect,” said Lorraine Diggs, R.N., Director of Nursing.
“She teaches us to always do the best we can for every patient that we care for, at all times.”
Stephanie was nominated by her coworkers who wanted to recognize her outstanding and compassionate patient skills that are infectious. “She gives her all and is ready to help in any way she can,” said one employee. “She listens to our patients and is truly deserving of Employee of the Month.”
“To state it simply, Stephanie is great! She exemplifies what a “team player” is all about. She is personable; quick to help put our patients at ease, and communicates well with our entire operating team.”
For these reasons, we congratulate Stephanie who is this month’s shining example of Employee of the Month!